24/7 emergency plumbing in Eagan, MN
Emergency Plumber in Eagan, MN: Open 24/7
A burst pipe does not care what time it is. Call 952-521-0880 any hour, day or night.
Licensed and insured plumbers. Serving Eagan and all of Dakota County.
Eagan runs its own wells and water treatment rather than buying water from a neighboring system, and after hours the city routes water main and sewer main emergencies through 911. For a plumbing problem inside your Eagan home, call Charli’s Emergency Plumbing at 952-521-0880, any hour, day or night.
Plumbing emergency in Eagan right now? Do this first
A licensed plumber will head your way as quickly as possible.
If water is flooding your Eagan home, stop it at the source before anything else. Close the shutoff valve behind the fixture, or turn off the main water valve, usually in the basement near the water meter on the street side. Then call Charli’s at 952-521-0880. We are open 24/7.
The full sequence:
Stop the water.
Fixture shutoff first. If that fails or you cannot find it, close the main valve. In most Minnesota homes it sits in the basement, near the water meter, on the side facing the street.
If the water heater is the source, turn it off.
Gas models: turn the control to OFF. Electric: flip its breaker.
Stay safe around electricity.
If water is reaching outlets, cords, or the panel area, cut power to that part of the house at the breaker, but only if you can reach it without standing in water.
Do not add water to a backup.
If a drain or toilet is backing up, stop running water anywhere in the house. Skip the dishwasher and laundry until it is cleared.
Call 952-521-0880.
Call now, or can it wait until morning?
Call now
Call now for a burst or frozen pipe, a sewer backup, no water at all, a tank leaking from the body of the water heater, a dead sump pump with water rising, or any flooding you cannot stop.
Can wait until morning
A slow drain, a dripping faucet, a running toilet you can shut off at its valve, or a water heater that is noisy but not leaking can usually wait for daylight.
Not sure which you have? Call, and if it can safely wait until morning, we will say so.
Emergency plumbing services in Eagan
When you need an emergency plumber in Eagan, MN, one call covers the things that cannot wait:
Eagan water emergency directory: who to call for what
In Eagan, your home’s plumbing goes to Charli’s at 952-521-0880, any hour. A water main break or a suspected sewer main problem goes to the Eagan Utilities Division at 651-675-5200 on weekdays. The same infrastructure emergencies at night, on weekends, or on holidays go to 911, which is the city’s own published procedure.
Not every water emergency in Eagan is a plumber’s job. Here is how it actually works.
| Situation | Who to call |
|---|---|
| Your home’s plumbing: pipes, fixtures, water heater, sump pump, or the sewer service line from your house to the street | Charli’s, any hour: Call Now: 952-521-0880 |
| Water main break in the street, or a suspected sewer main problem, weekdays 7:00 a.m. to 3:30 p.m. | Eagan Utilities Division, 651-675-5200 |
| The same city-infrastructure emergencies at night, on weekends, or on holidays | 911. That is Eagan’s published procedure: dispatchers contact on-call Public Works crews. Reserve it for city infrastructure, not a dripping faucet. |
Yours. From the house to where your city draws the line.
The city’s. The main, out in the street.
Where the line is drawn on sewer: the City of Eagan maintains the sewer mains, manholes, and lift stations. The homeowner is responsible for the service line "from the home to, and including, the connection at the sewer main line," in the city’s own words, from its utility maintenance page.
Water splits at a different point, and Eagan publishes that boundary too. In the City’s own words: "The City of Eagan owns the water service line from the water main in the street to the curb box in the yard (public side). Individual property owners own the service from the curb box to the water meter inside the home (private side). The curb box valve and water meter are owned and maintained by the City of Eagan."
One more thing Eagan wants residents to know, and we think it is worth repeating: if sewage is backing up, the city asks you to contact the Utilities Division first so crews can check the main. If the main is clear, the blockage is in your service line. A second thing worth knowing before you hire anyone: once your own line has been cleared and the City confirms the main was never the problem, Eagan asks to be notified anyway, since a cleaning can push solids into the main and cause a blockage there. Call 952-521-0880.
See the full South Metro directory for how the other nine cities handle it, each in that city’s own words.
Open 24 hours a day, every day of the year. Call 952-521-0880.
Plumbing in Eagan homes
The median Eagan home was built in 1988, according to US Census data. That means the typical house here is closing in on 40 years old, an age where original shutoff valves, supply lines, and drain runs have earned a little suspicion, and where the water heater is rarely the first one the house has had.
Winter is the stress test. Pipes in garages, rim joists, and other uninsulated spaces are the ones most at risk of freezing and splitting.
Eagan runs its own municipal water system.
Areas of Eagan we cover
All of Eagan, all hours: Cedar Grove, Blackhawk, Wescott, and every street in between. We also serve neighboring Burnsville, Apple Valley, Inver Grove Heights, and Mendota Heights.
Eagan emergency plumbing FAQ
Are you open 24/7 in Eagan?
Yes. Charli’s emergency line serves Eagan 24 hours a day, every day of the year, including holidays. Call 952-521-0880 whenever the problem starts.
How fast can you reach Eagan?
A licensed plumber will head your way as quickly as possible, any hour. Honest answer on timing: it depends on distance, weather, and how many emergencies are running at once. The person you speak with will give you a straight picture for your address.
My sewer is backing up. Is that my problem or the city’s?
It depends where the blockage is. Eagan maintains the sewer mains. You own the service line from your house to the main. The city asks residents to call its Utilities Division, 651-675-5200 weekdays, first so crews can check the main. If the main is clear, the problem is in your line, and that is a plumber’s job.
My pipes froze. What should I do?
Shut off the main water valve before you thaw anything, because a frozen pipe often hides a split that only shows itself once the ice melts. Open the nearest faucet, warm the pipe gently. A hair dryer works, a torch never does. Then call us. In a Twin Cities winter, frost runs deep enough that garages and rim joists are the usual suspects.
Where does my responsibility for Eagan water actually start and end?
At the curb box in your yard, not at the meter. The City of Eagan owns the water line from its main in the street up to that curb box, and it also owns and maintains the curb box valve and your water meter. Everything from the curb box to the meter, and everything past the meter inside your home, is yours. Sewer splits at a different point: your responsibility there runs from the house to the connection at the City’s sewer main. Mixing up the two boundaries is an easy way to call the wrong number, or the right number for the wrong utility.
Water where it should not be? Call us any hour.
24 Hours a Day - 7 Days a Week, we fix your pipes without a gripe! Serving Eagan and all of Dakota County.