24/7 emergency plumbing in Prior Lake, MN
Emergency Plumber in Prior Lake, MN: Open 24/7
For your home’s plumbing, the number is always Charli’s: 952-521-0880, any hour, day or night.
Licensed and insured plumbers. Charli’s emergency line serves Prior Lake 24 hours a day, every day of the year, including holidays.
Prior Lake Public Works answers at 952-447-9896, Monday through Friday, 7:00 a.m. to 3:00 p.m. The City’s water, sewer, and frozen-pipe pages publish no after-hours number. For plumbing inside your Prior Lake home, call Charli’s Emergency Plumbing at 952-521-0880, any hour, day or night.
Plumbing emergency in Prior Lake right now? Do this first
A licensed plumber will head your way as quickly as possible.
If water is flooding your Prior Lake home, stop it at the source before anything else. Close the shutoff valve behind the fixture, or turn off the main water valve, usually in the basement near the water meter on the street side. Then call Charli’s at 952-521-0880. We are open 24/7.
The full sequence:
Stop the water.
Fixture shutoff first. If that fails or you cannot find it, close the main valve. In most Minnesota homes it sits in the basement, near the water meter, on the side facing the street.
If the water heater is the source, turn it off.
Gas models: turn the control to OFF. Electric: flip its breaker.
Stay safe around electricity.
If water is reaching outlets, cords, or the panel area, cut power to that part of the house at the breaker, but only if you can reach it without standing in water.
Do not add water to a backup.
If a drain or toilet is backing up, stop running water anywhere in the house until it clears.
Call 952-521-0880.
Call now, or can it wait until morning?
Call now
Call now for a burst or frozen pipe, a sewer backup, no water at all, a tank leaking from the body of the water heater, a dead sump pump with water rising, or any flooding you cannot stop.
Can wait until morning
A slow drain, a dripping faucet, a running toilet you can shut off at its valve, or a water heater that is noisy but not leaking can usually wait for daylight.
Not sure which you have? Call, and if it can safely wait until morning, we will say so.
Emergency plumbing services in Prior Lake
When you need an emergency plumber in Prior Lake, MN, one call covers the things that cannot wait:
Prior Lake water emergency directory: who to call for what
During business hours, Prior Lake Public Works answers at 952-447-9896, Monday through Friday, 7:00 a.m. to 3:00 p.m. The City’s water, sewer, and frozen-pipe pages publish no after-hours number. The City’s Flood Preparedness page gives 952-445-1411, Scott County dispatch, for reporting a sudden rise in water or a problem with a storm pond, creek, stormwater drain, sanitary sewer manhole, or flooded street "after 3:30 pm or on weekends." The City’s directory lists the same number as "Scott County Dispatch Non-Emergency."
| Situation | Who to call |
|---|---|
| Your home’s plumbing: pipes, fixtures, water heater, sump pump, or the sewer service line up to the City’s main | Charli’s, any hour: Call Now: 952-521-0880 |
| A water or sewer emergency, Monday through Friday, 7:00 a.m. to 3:00 p.m. | Prior Lake Public Works Maintenance Center, 952-447-9896 |
| Flooding, a storm drain, or a sanitary sewer manhole, after 3:30 p.m. or on weekends | 952-445-1411, which the City’s directory lists as Scott County Dispatch Non-Emergency. The City publishes it on its Flood Preparedness page only; its water, sewer, and frozen-pipe pages publish no after-hours number. |
Yours. From the house to where your city draws the line.
The city’s. The main, out in the street.
Prior Lake’s published responsibility language covers sewer clearly and water only indirectly. For sewer, property owners are responsible for clearing blockages in the service line between the home and the sanitary sewer main, in the City’s words. For water, Prior Lake does not state where the City’s water main ends and your service line begins.
If you are not sure where a sewer blockage is, Prior Lake asks residents to contact Public Works "so we can determine the location of the problem." If it turns out to be yours, call 952-521-0880.
See the full South Metro directory for how the other nine cities handle it, each in that city’s own words.
Open 24 hours a day, every day of the year. Call 952-521-0880.
Plumbing in Prior Lake homes
The median Prior Lake home was built in 1998, according to US Census data. Original shutoff valves and supply lines from that era have had roughly three decades to earn a little suspicion.
Winter is still the stress test. Prior Lake’s own frozen-pipe guidance adds a local tip: leaving a cold-water tap running at a steady stream, about the diameter of a pencil, is the City’s recommended way to keep a service line from freezing solid. It uses roughly 700 to 1,000 gallons a day while it runs.
Total hardness runs 19.3 grains per gallon.
Areas of Prior Lake we cover
All of Prior Lake, all hours, every street.
Spring Lake Township and Credit River are separate taxing districts from the City of Prior Lake. We also cover both as part of the wider South Metro.
Prior Lake emergency plumbing FAQ
Are you open 24/7 in Prior Lake?
Yes. Charli’s emergency line serves Prior Lake 24 hours a day, every day of the year, including holidays. Call 952-521-0880 whenever the problem starts.
How fast can you reach Prior Lake?
A licensed plumber will head your way as quickly as possible, any hour. Timing depends on distance, weather, and how many emergencies are already running. The person you speak with on the call gives you an honest picture for your address.
Is 952-445-1411 the same as calling 911?
No. The City’s directory lists 952-445-1411 as Scott County Dispatch Non-Emergency, and its Flood Preparedness page gives it for reporting flooding, a storm drain, or a sanitary sewer manhole "after 3:30 pm or on weekends." The City’s water and sewer pages publish no after-hours number. It is worth saving next to Charli’s number, 952-521-0880, for your home’s plumbing.
My sewer is backing up in Prior Lake. Is that my problem or the city’s?
It depends where the blockage sits. The City maintains the sewer main. You are responsible for clearing a blockage in the line between your home and that main. Contact Public Works at 952-447-9896 first, so the City can determine the location of the problem.
Water where it should not be? Call us any hour.
24 Hours a Day - 7 Days a Week, we fix your pipes without a gripe! Serving Prior Lake and all of Scott County.